Frequently Asked Questions

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What is the best way to get started?

At the beginning of Moodtalk, you set up the organization together with our customer service and create an initial teamwork map to get an initial overview of how collaboration works in the organization. Customer Service will support you with the necessary guidance for the further rollout throughout the organization so that the Teamwork Assistant can evaluate the status quo of collaboration through targeted checks.

How is the pricing model structured? Do I get a discount for more users?

The size of the organization or organizational unit, i.e. the number of employees, and the selected modules are the guidelines for calculating the price. We calculate together how the Teamwork Assistant will be used and can thus work out the right package for the size of your organization. Scaling effects occur for the Teamwork Assistant in larger organizations.

How many employees can use the Teamwork Assistant?

All teams and employees in the organization are recorded in Moodtalk in order to obtain an overview of which teams exist and how they work together in the Teamwork Map. The project management can decide which teams receive regular checks from the Teamwork Assistant and receive targeted support to improve collaboration.

Is my data secure?

Privacy and security are very important to us and we strive for industry-leading security practices. For more information about data security, visit our website and read our review on the Cloud Security Alliance website. If you have any questions, feel free to contact us directly.

What precautions does Moodtalk take for data security?

Moodtalk stores all data exclusively domestically. Our servers are operated in Switzerland and are located in highly secure, multi-certified data centers. These are certified in accordance with the ISO 27001 standard for information security. In addition, we carry out regular backups of your data.

By locating our servers in Switzerland, we ensure compliance with Swiss data protection regulations.

Are there special prices for non-profit or non-profit organizations?

Eligible NPOs receive a 30% discount on all Moodtalk pricing plans. It can be combined with our standard annual discount (15%) on the Starter and Business plans, giving you 40.5% off.