CASE STUDY
Dr. Andreas Schmid, founder and managing partner of SCHMID + PARTNER
Customer Story
8 min read
HHM: Efficient Collaboration in Dynamic Teams with Moodtalk
Industry
Construction & Engineering
Company Size
300+ employees
Region
Switzerland
Industry
Construction & Engineering
Company Size
300+ employees
Region
Switzerland
Before Moodtalk, collaboration followed a “learning by doing” approach with no standardized processes. The introduction of the teamwork assistant enabled clear structure and efficient team alignment.
Moodtalk allows all team members to contribute their voices. This leads to better understanding and faster decision-making.
Moodtalk ensures that all perspectives in the team are considered, so that no voice gets lost—enabling well-founded decisions.
HHM specializes in building services engineering and faces the ongoing challenge of working efficiently in dynamic project teams. Since each construction project involves forming new teams and requirements change constantly, collaboration had to be continually redefined.
Before Moodtalk, this process was based on “learning by doing” without a standardized approach.
"We had many questions about collaboration, about the necessary channels, about how to exchange ideas—but also about how the team members felt throughout this whole process."
- Lena Schlachter, Project Manager at HHM
In every project, new team members work together, meaning collaboration always has to be re-established. The goal was not only to simplify communication but also to ensure every voice was heard.
"Before Moodtalk, learning by doing was a repeated challenge—there was no standard process"
— Lena Schlachter, Project Manager at HHM
This led to a significant amount of time spent aligning teams, without creating a long-term structure. The challenge became even more evident in large projects with many stakeholders.
HHM chose Moodtalk to structure and improve team communication and collaboration.
"We introduced Moodtalk to systematically reflect on our collaboration. Anyone working with it can prepare with relatively little effort. Then we meet and use the automatically generated Moodtalk landscape to view our team. It simply encourages us to talk together about how our collaboration is going.“
— Lena Schlachter, Project Manager at HHM
The platform’s ease of use was particularly helpful, enabling quick and effective insights from regular reflection sessions. The visual depiction of team mood made it easier to identify key areas and derive concrete actions. A key component was the regular team discussions, which were directly prepared by the teamwork assistant.
"We meet every four weeks to work on our collaboration, capture moods, and recognize problems early."
— Lena Schlachter, Project Manager at HHM
The introduction of Moodtalk had noticeable effects on collaboration at HHM.
"We’re seeing development in the team. We can track how our mood shifts, how our collaboration evolves, what successes we've achieved, and what topics we've dealt with over the last two years."
— Lena Schlachter, Project Manager at HHM
One aspect Lena finds especially valuable is the ability for every team member to be heard:
"What I personally find very important is that with Moodtalk, every voice in the team is heard. Otherwise, this would require a lot of effort."
— Lena Schlachter, Project Manager at HHM
Even after two years, HHM continues to use Moodtalk—because collaboration is an ongoing process.
"You can always work on collaboration. Our teams change over the course of a project, and external factors also influence us. Moodtalk helps us stay flexible while maintaining a clear structure."
— Lena Schlachter, Project Manager at HHM
With Moodtalk, HHM has found a simple yet effective way to optimize team dynamics in a demanding environment. Regular check-ins provide not just more transparency but also sustainable improvements in collaboration.
