Customer Story
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A boost for team dynamics: Moodtalk at the canton of Uri

Stefan Büeler, Head of the Office for Economy and Transport at the Canton of Uri, explains how he used Moodtalk to transform an already very good team into a "super team." Faced with challenges in the public sector, such as the predicted shortage of 130,000 skilled workers by 2030 (PwC), Stefan recognised the importance of promoting a sustainable team culture.

Since January 2023, his team has been using Moodtalk to improve collaboration and meeting efficiency. "We were aware of Moodtalk as it was founded in our canton and were keen to try it out for ourselves," says Stefan. With Moodtalk, Stefan's team redefined their meeting culture and set clear rules that led to more structured discussions, more efficient time management, and better results.

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At the Canton of Uri, Stefan Büeler, Head of the Office for Economy and Public Transport, has used Moodtalk to turn his already well-functioning team into a super team. The public sector is facing major challenges with regard to the shortage of skilled labour, as according to PwC there will be a shortage of around 130,000 employees in the public sector by 2030. As a modern manager, it is important for Stefan to establish a sustainable team culture in order to provide a good service for the citizens of the canton of Uri. That's why Stefan approached Moodtalk in January 2023. "We knew Moodtalk because the company was founded in our canton and we were excited to try it out for ourselves," said Stefan.

A fresh approach to effective meetings

Stefan's team, consisting of seven professionals, took a clear and direct approach to improving their collaboration. In the first Moodtalks, they received confirmation that a lot was already going very well in their team and that the employees appreciated the collaboration. At the same time, however, they also realised that there is still potential for even better collaboration and team culture. One example was the meeting culture: through Moodtalk, they defined clear rules for meetings as a team and were thus able to further increase the effectiveness of their meetings, which led to better organised and more time-efficient meetings. Stefan observed this positive change and said: "Our discussions became more structured, which led to better time management and more output.".

"Moodtalk helps to provide ideas on what we can actually discuss and where there may still be a need for action. That's why I recommend everyone to give it a go, have a look, test it out."
— Stefan Büeler, Head of Business Promotion bei Department of Economic Affairs of the Canton of Uri

A tool for modern managers

By utilising Moodtalk, Stefan also saw an improvement in team dynamics from a leadership position. He appreciated the open discussions about the team's wellbeing and stated: "It is very important to have open discussions with the team about their wellbeing." This empathetic and supportive approach helped him to better understand his team's needs and respond to them early on.

"I recommend it to any team as Moodtalk helps to foster collaboration and open communication," says Stefan. His experience reflects the applicability of Moodtalk to foster team dynamics in a practical and straightforward way.

"I think it's very good to talk to people, to talk to the team about how you're doing, what you're happy about, what's bothering you. It's not only good for me as a manager, but also for the other team members."
— Stefan Büeler, Head of Business Promotion bei Department of Economic Affairs of the Canton of Uri

Conclusion: A better way of working together

Stefan's experience with Moodtalk provides a practical example of how continuous, focussed cultural development can foster better team collaboration and creativity in the public sector. A good team became a super team.

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